Get in Touch
Have questions about Elders Cloud? Need support? Want to learn more about our platform? We're here to help and would love to hear from you.
Contact Information
Multiple ways to reach us - choose what works best for you
Phone Support
Speak directly with our support team
+44 7884 463322
Mon-Fri, 9AM-6PM GMT
Emergency support available
Email Support
Send us detailed questions and get comprehensive answers
support@wellsconsult.com
Response within 24 hours
Available 24/7
Live Chat
Chat with our support team in real-time
Available 24/7
Instant responses
Multi-language support
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible
Our Locations
We're a global team with offices and team members around the world
London, UK
Headquarters
Our main office and development center. Home to our core team and leadership.
New York, US
North American Office
Our North American operations center, serving churches across the US and Canada.
Remote Team
Global Coverage
Team members across Africa, Asia, and Europe providing 24/7 support coverage.
Frequently Asked Questions
Quick answers to common questions about our platform and services
How quickly can I get started with Elders Cloud?
Most churches can be up and running within 24-48 hours of approval. Our team handles the initial setup, data migration, and provides comprehensive training to get you started quickly.
Do you offer training and support?
Yes! We provide comprehensive onboarding, training sessions, and ongoing support. Our team is available via phone, email, and live chat to help you make the most of the platform.
Is my church's data secure?
Absolutely. We use enterprise-grade security measures, including encryption, secure servers, and compliance with international data protection standards. Your data is completely isolated and protected.
Can I migrate my existing data?
Yes, we offer free data migration services. Our team can help you import member information, financial records, and other data from your existing systems.